Assigned agent
View the active business agent, service status, launch stage, and configured call direction.
Platform
Dashboard visibility for the voice agent in production.
The customer dashboard shows the assigned agent, connected phone number, call activity, usage, and recent outcomes without exposing provider secrets.
Dashboard
Track what the agent is doing and where calls go.
Phone number
See the connected number, forwarding path, or telecom setup attached to the customer account.
Call activity
Review recent calls, outcomes, transfers, missed-call coverage, and follow-up needs.
Usage visibility
Monitor minutes, call volume, and plan limits so the business can understand utilization.
Leads and summaries
Capture caller details, request summaries, routing outcomes, and next actions for the team.
Account controls
Manage approved business information, users, onboarding status, and support requests.
Integrations
Connect the agent to approved business systems.
Integration scope depends on the customer workflow, provider access, compliance requirements, and testing plan.
Sales and support
CRM, lead intake, help desk, email, and ticketing workflows for summaries and follow-up.
Scheduling and operations
Calendars, appointment platforms, property systems, practice management tools, and service platforms.
Custom systems
Approved internal applications, databases, and workflow endpoints that can safely receive structured call data.